Terms of Service

1. Eligibility

You must be at least 18 years old and capable of entering into a legally binding agreement to use SentSays. By using our platform, you represent that you meet these requirements. If you're using the Services on behalf of a business, you confirm that you have the authority to bind that business to these Terms.

2. Account Registration

To access key features of our platform, you must register for an account. You agree to provide accurate, complete, and up-to-date information. You are solely responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. Please notify us immediately of any unauthorized use.

3. Services and Use

SentSays offers WhatsApp messaging automation tools that allow businesses to send notifications, campaigns, and transactional messages. You may only use our services for lawful business purposes. You agree not to:

• Use the platform for spam, harassment, or any harmful or abusive activities.
• Violate WhatsApp's business or commerce policies.
• Upload customer data without consent or proper legal basis.
• Interfere with or disrupt the functionality of our platform.

4. Payments and Subscriptions

Access to premium features of SentSays may require a paid subscription. All pricing, payment terms, and renewal details are available on our pricing page. You authorize us to charge the applicable fees to your chosen payment method. You are responsible for keeping your billing information current.

We reserve the right to change our pricing or subscription terms, with reasonable notice provided to you. Refunds may be issued at our sole discretion and only in specific cases as outlined in our refund policy.

5. Customer Data

By using our platform, you may submit personal and business data ("Customer Data"). You retain ownership of all Customer Data but grant us a license to use it for providing our services, including message delivery, analytics, and support. We will not sell or share your data with third parties without your consent, except as required by law or to trusted service providers under strict confidentiality.

6. Intellectual Property

All content, trademarks, logos, and software associated with SentSays are the intellectual property of SentSays or its licensors. You may not copy, modify, distribute, sell, or lease any part of our services without prior written consent. You may use our tools only as permitted by these Terms.

7. Termination

We may suspend or terminate your access to SentSays if you violate these Terms, misuse our platform, or create legal risk for us or our users. Upon termination, your right to use the Services will cease immediately, and we may delete your account and associated data in accordance with our data retention policy.

8. Disclaimers and Limitation of Liability

SentSays is provided on an "as-is" and "as-available" basis. We do not guarantee uninterrupted or error-free service. To the maximum extent permitted by law, SentSays and its affiliates will not be liable for any indirect, incidental, or consequential damages arising from your use or inability to use the platform.

9. Changes to These Terms

We may update these Terms from time to time. We will notify you of significant changes through email, platform notices, or other reasonable means. Your continued use of our services after such updates constitutes your acceptance of the revised Terms.

10. Contact Information

If you have questions about these Terms, please contact us at:
contact@sentsays.com